Privacy Policy
Introduction
Welcome to EsperLuxe. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, and inquire about our products. By accessing our website or using our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information, including:
- Personal Information: Name, email address, phone number, and any details you provide when inquiring about our products or services.
- Non-Personal Information: Browser type, IP address, pages visited, and interactions with our website collected through cookies and analytics tools.
- Communication Data: Information shared through customer service inquiries, email exchanges, and social media interactions.
How We Use Your Information
We use your information to:
- Respond to inquiries about our products and services
- Provide customer support and answer questions
- Improve our website and user experience
- Personalize your experience and offer tailored recommendations
- Send promotional emails and newsletters (you can opt out at any time)
- Detect and prevent fraudulent activities
Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist in website analytics and marketing.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us analyze website traffic, remember user preferences, and deliver relevant content. You can manage cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure, and we encourage users to take precautions when sharing personal data online.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: concierge@esperluxe.com